For over 50 years, expert in commercial urban development,  Ségécé offers the complete range of asset management services for shopping centres and leisure facilities. These services range from the design stages to long term asset protection, and include studies, design, development, leasing, tenant and property management, technical maintenance and renovation. Ségécé acts on behalf of investors for the acquisition of existing retail facilities or for the development of new schemes in which Ségécé can manage the conception and leasing. Established in 1956, Ségécé has the experience of more than a hundred developments, of every size, in town centres and on the outskirts. Ségécé is the oldest developer of shopping centres in France. Ségécé is a subsidiary of Klépierre, the real estate investment company of the BNP Paribas.

The fundamentals: making customers welcome As continental Europe's largest manager of shopping centres, with interests in 9 countries through a network of subsidiaries or joint ventures, the group Ségécé manages 320 shopping centres and shopping mails. To secure the loyalty of the 1 billion visitors a year coming to centres managed by Ségécé, we have to keep in touch with consumers and meet their aspirations. The public’s needs grow and change constantly over the years. Shopping centres are now leisure destinations designed as places to be and live. At Ségécé we aim to make each shopping experience a new one. This dedication is part of a wider vision encompassing the centre’s initial design to everyday management. Ségécé’s centres are unique places, designed and managed to the most stringent levels, where customers’ enjoyment of their visit is the priority. A combination of features play a role in making customers’ welcome: architecture, signage, interior design, maintenance, cleanliness, staff professionalism, communication and special events. Our centres are regularly audited by anonymous inspectors acting as customers, who then produce reports based on qualitative and quantitative criteria. The conclusions are used to improve our facilities.

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